Effective Date: April 20, 2026 · Last Updated: April 20, 2026
Nuros Learning LLC (“Nuros,” “we,” “us,” or “our”) operates the Nuros ARC platform, an AI-powered study note and learning platform accessible at nuros.app (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our Service.
By using Nuros, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Service.
The Service is intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13 in accordance with the Children’s Online Privacy Protection Act (COPPA).
We implement age-gating at account registration. Users are required to provide their date of birth, and accounts identified as belonging to users under 13 are not permitted to register.
If we learn that we have inadvertently collected personal information from a child under 13, we will promptly delete such information.
Users between the ages of 13 and 17 (“Minor Users”) may use the Service only with the involvement and consent of a parent or legal guardian.
Users between 13 and 17 years of age should review this Policy with a parent or guardian. Parents or guardians who wish to request deletion of their minor child’s data may contact us at support@nuros.app.
If you are a parent or legal guardian of a Minor User, you may:
To exercise these rights, contact us at support@nuros.app. We may take reasonable steps to verify your identity before fulfilling such requests.
We encourage parents and guardians to monitor their children’s use of online services and to help enforce this Privacy Policy.
Nuros is a direct-to-consumer service and is not provided to schools or educational institutions on behalf of students. We do not act as a “school official” under the Family Educational Rights and Privacy Act (FERPA).
Users are responsible for ensuring that any content uploaded to the Service does not violate school policies or third-party rights.
For users identified as Minor Users (ages 13–17), we limit the use of personal information to what is reasonably necessary to provide the Service. We do not use Minor User data for behavioral advertising or profiling beyond what is required to deliver core functionality.
We use the information we collect to:
We do not use your personal study content to train our AI models. Your uploaded documents and generated notes are used solely to provide the Service to you.
We do not sell your personal information. We share information only in the following circumstances:
We share information with third-party vendors who help us operate the Service, including:
These providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.
We enter into data processing agreements with our service providers that require them to process personal information only on our behalf and in accordance with applicable data protection laws. These agreements include obligations regarding confidentiality, data security, and restrictions on the use of personal information.
Where personal information is transferred internationally, we implement appropriate safeguards, such as standard contractual clauses approved by relevant authorities, to ensure an adequate level of data protection.
If you use our collaborative note sharing feature, notes you choose to share will be visible to the users you designate. You control what you share.
We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
If Nuros Learning LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
When you request deletion of your account or personal information, we will delete or de-identify your personal information within a commercially reasonable timeframe, generally within 30 days, except where retention is required by law or necessary to:
Residual copies of your information may remain in backup systems for a limited period of time. Such data is securely stored and isolated from active processing and will be automatically deleted in accordance with our backup retention schedules.
We may retain and use information that has been aggregated or de-identified such that it can no longer reasonably be used to identify you. Such information may be used for analytics, research, and service improvement purposes.
For accounts identified as belonging to users under the age of 18, we prioritize deletion requests and will use commercially reasonable efforts to delete associated personal information without undue delay, subject to legal obligations.
We use cookies and similar technologies to authenticate users, remember preferences, analyze usage, and maintain session state. You may control cookies through your browser settings, but disabling cookies may affect Service functionality.
We implement industry-standard technical and organizational measures to protect your information, including encryption in transit (HTTPS/TLS), secure cloud infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
If we become aware of a data breach that affects your personal information, we will notify you in accordance with applicable law.
Depending on your location, you may have the following rights regarding your personal information:
To exercise these rights, contact us at support@nuros.app. We will respond within 30 days.
If you are a California resident, you have certain rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”).
In the preceding 12 months, we have collected the following categories of personal information:
We collect this information directly from you, automatically through your use of the Service, and from third-party integrations (such as Google OAuth).
We collect and use personal information for the following purposes:
We may disclose personal information to the following categories of third parties:
These disclosures are made for business purposes pursuant to contracts that restrict the recipient’s use of the information.
We do not sell personal information as defined under the CCPA. We also do not share personal information for cross-context behavioral advertising.
You have the following rights:
To exercise your rights, email us at support@nuros.app.
We will take reasonable steps to verify your identity before fulfilling your request. We will respond within the timeframes required by law.
You may designate an authorized agent to submit a request on your behalf. We may require proof of authorization and identity verification.
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
We do not offer financial incentives in exchange for the collection, retention, or sale of personal information.
For questions about this section, contact us at support@nuros.app.
Nuros’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and, where appropriate, by email. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
Nuros Learning LLC
971 US Highway 202N
Branchburg, NJ 08876
Email: support@nuros.app
Website: nuros.app