How can we help?

    Step-by-step answers for the Nuros app and nuros.app. Or just ask Nuro AI. It knows all of this too.

    Making notes

    How do I make notes from a PDF?

    On the website

    Click New note, choose Doc, then drop your PDF in or click to upload it. Word, PowerPoint, text and spreadsheet files work too. Pick a note style and click Generate note.

    Can you make notes from a YouTube video?

    On the website

    Yes. New note → Youtube, paste the link, then Generate note.

    Can I make notes from a website link?

    On the website

    Yes. New note → Web and paste the link. If the page needs a login (Canvas, Quizlet, Google Classroom), download the file and upload it with Doc instead.

    Can I take a picture of my notes or textbook?

    On the website

    Yes. New note → Image and upload photos of your pages (JPG, PNG, HEIC). The camera button is only in the phone app.

    Can I make notes from a lecture recording or video file?

    On the website

    Yes. New note → Audio and upload the recording or video file (up to 2 GB). Long lectures take a few minutes.

    Can I record my lecture live in the app?

    On the website

    Not yet. Record it with any voice recorder, then New note → Audio and upload the file.

    Can you make notes on a topic without a file?

    On the website

    Yes. Click New note and type the topic in the box, then Generate note.

    Can I write notes by hand?

    On the website

    Handwriting is only in the phone and iPad app. On the website you can view handwritten notes but not create them.

    Can I put several files into one note?

    On the website

    Yes. Add more than one file in the New note box before clicking Generate note.

    How do I get a file from Canvas (or another app) into Nuros?

    On the website

    Download the file from Canvas, then New note → Doc and upload it.

    Why can't Nuros open my file:/// link?

    On the website

    That's a link to a file on your computer, so Nuros can't open it. Click New note → Doc and upload the file itself.

    Can I import from Google Drive?

    On the website

    Not as an import. If the file's sharing is 'Anyone with the link', paste the Drive link in New note → Web. Otherwise download it, then New note → Doc.

    When something goes wrong

    My note stopped halfway. How do I finish it?

    On the website

    Open the note and click Finish → next to the Unfinished label at the top. Nuros writes the rest from the same file, for free.

    My note is stuck generating, or it's blank

    On the website

    Refresh the page and open the note again. If it shows Finish →, click it. If it's still stuck after a few minutes, make it again, and email support@nuros.app if that fails too.

    Where's the Upload file button?

    On the website

    There isn't one by that name. Click New note and pick Doc (documents), Image or Audio.

    Studying: quizzes, podcasts, videos

    Can Nuros turn my notes into a video?

    On the website

    Yes. Open the note, click Study, then Video lesson. It's saved under Study Materials.

    Can I make one video lesson from several chapters?

    On the website

    Open the note with chapters 1–3 and click Study → Video lesson. For separate notes, make one per note, or merge them into one note with Add Sources first.

    How do I make a podcast from my notes?

    On the website

    Open the note, click Study, then Podcast. It's saved under Study Materials.

    How do I make a quiz or flashcards?

    On the website

    Ask Nuro AI to quiz you or make flashcards right in the chat. To save a set on a note, open the note and click Study → Quiz or Flashcards.

    Where did my podcast, video or quiz go?

    On the website

    Open the note it was made from and click Study Materials (just Materials on a small screen).

    Can Nuros make a Quizlet deck?

    On the website

    Nuros makes its own flashcards: Study → Flashcards on the note. We can't create a Quizlet deck directly.

    Exams

    How do I create a practice exam?

    On the website

    Click Exam in the left menu, then choose Exam from notes, Exam from a topic, or Mock Exam. Full exams are made there, not in the Nuro AI chat.

    Where are my old exams?

    On the website

    Click Exam in the left menu and open Past Assessments.

    Can I take a real practice AP or SAT test?

    On the website

    Yes. Exam → Mock Exam, or open Courses / SAT in the left menu.

    Study plans and syllabus

    Where do I upload my syllabus?

    On the website

    On Home click Upload syllabus (or the arrow next to New note → Study Plan). You can upload the file or paste the text.

    How do I build a study plan?

    On the website

    Click the arrow next to New note → Study Plan, or Upload syllabus on Home. Your plans are under Study plans in the left menu.

    Where can I see all the dates from my syllabus?

    On the website

    Open the plan under Study plans in the left menu to see every date. You can also attach the syllabus in the Nuro AI chat and ask it to list the dates.

    Editing and sharing notes

    How do I add another file to a note I already made?

    On the website

    Open the note, and in the AI panel on the right choose Add Sources, then add the file or link. It's merged into the same note.

    Can Nuro AI change my note for me?

    On the website

    Yes. Open the note and choose Edit Note in the AI panel, then say what to change. You can also click into the note and edit it yourself.

    Can I add an image to my notes?

    On the website

    Yes. In the note's AI panel choose Add Sources → Image. Nuros reads the photo and adds what's in it to the note.

    How do I print my notes?

    On the website

    Open the note, click … → Download → Export as PDF, then print the PDF.

    How do I share a note with a friend?

    On the website

    Open the note and click … → Share.

    Can it read my notes out loud?

    On the website

    Yes. On the note, click … → Read aloud.

    How do I delete a note or get an old version back?

    On the website

    On the note, click … → Delete note, or … → Version history.

    How do I organize my notes into folders?

    On the website

    Use Notebooks in the left menu, or the arrow next to New note → Notebook.

    Nuro AI

    What can Nuro AI do?

    On the website

    In chat, Nuro AI can explain, summarize, quiz you, make flashcards, solve a question or a photo of one, plan your week, and tell you how you're doing on each topic. On the website you can also make notes from files and links, podcasts, video lessons, exams and study plans.

    Can I give Nuro AI a file to ask about?

    On the website

    Yes. Click Upload a file in the Nuro AI chat. To turn it into a full note, use New note.

    Can I use Nuros on an iPad?

    On the website

    Yes. Use nuros.app in Safari or get the Nuros app from the App Store.

    Can Nuro AI summarize a YouTube video?

    On the website

    Paste the link in the Nuro AI chat and it will summarize the video if it can read it. For a full saved note, use New note → Youtube.

    Plans and account

    What do I get for free?

    On the website

    Free: 3 notes, 3 Nuro AI chats with 10 questions each, 2 exams, 2 podcasts and 2 video lessons. Plus gives 6 of each every month, Premium is unlimited.

    Why is my note locked?

    On the website

    You've used your free notes. The note is saved, and upgrading unlocks it.

    How do I cancel my subscription?

    On the website

    Settings (bottom of the left menu) → Account → Subscription → Manage subscription, and cancel there. Bought in the phone app? Cancel in the App Store or Google Play instead.

    How do I delete my account?

    On the website

    Settings (bottom of the left menu) → Account → Delete account.

    I'm an ambassador. How do I get paid?

    On the website

    Go to nuros.app/ambassador and open the Rewards tab. Questions: support@nuros.app.

    Your progress

    How does Nuros decide what I'm weak at?

    On the website

    Every quiz, flashcard and exam answer updates a mastery % for each concept, with recent answers counting more. Under 41% is weak, 41–75% is getting there, over 75% is strong. Ask Nuro AI "What am I weak at?" or "Am I ready for my exam?" to see yours.

    Still stuck? Email support@nuros.app and a real person will reply.